Email context matters in managing your customer relationships
↓ Import only
○ Coming soon
icortica integrates with Google Workspace1 because the data you need goes beyond numbers. The most valuable context about a customer may be sitting in a team member's inbox. icortica analyzes text as well as numbers to help you understand your customers and find growth opportunities and risks.
What your team gets
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Shared account history Correspondence shows up on the customer it concerns, so the whole team can see what has been said – not just whoever happened to send it.
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No filing, no forwarding Threads are matched to the right account and contact from the addresses on the message. Nobody has to remember to BCC anything.
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Personal mail stays personal Filter rules give you control, so private correspondence and internal chatter are not in scope.
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Read-only access, granted by the user Each rep grants read-only access to their own mailbox and can revoke it whenever they like. icortica never sends mail on anyone's behalf.
A Gmail team?
Connecting a single mailbox is enough to see the difference. It takes a minute.
1 Google, Google Workspace and Gmail are trademarks of Google LLC.